Payment & Shipping info.

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Payment

All transaction is safe, encrypted and secure by Paypal.

We want you as a royal customer and SHOP WITH CONFIDENCE,

All goods you chosen will add to cart to Paypal website to make a final payment.
In the Paypal website, you still can choose pay by Paypal or Credit cards, Visa / MasterCard Debit cards, and bank accounts.
The information is encrypted and secure, we’re not collecting any of your payment information, all process is within a PayPal encrypted and secure layout site.
We also can take order by phone and you may also give your personal information via telephone.

Pricing:

We try to make sure every item has the correct pricing. In some circumstances we may have the incorrect price posted, if the correct price is lower you will be charged the lower price, if the correct price is higher we will contact you and refund to your charging card.

Learn more Security & Privacy→

Shipping Rates & Policies.

FREE shipping for orders over $100.00 applies to orders shipping to one address within the U.S. and Canada.

For orders less than $100, we offer $8 flat rate shipping.
Canada - Estimated delivery Time around 3-8 days
United States - Estimated delivery 5-9 business days

Tracking number for the Packages:

We understanding when we order online and need to know where is my packages, or my package is shipping out by the seller after their collected our money.
We like and try our best to give every customer confidence to order our teas, accessories or any orders from us, after we received each customer order payment, we’re ensure packed well and ship out within 1~2 days, and we kept our promised order over $60 will provide a tracking number and will inform you via email as soon as your package is shipped.

Note: *
* During holidays, order processing and/or shipping may be slightly delayed.
* We do not ship on holidays and Sunday.

shipping
Contact us

Customer Contact info.

Phone: (514) 845-9448 Email: info@mingtaoxuan.com Hours of Operation (EST) Monday - Sunday: 11:00am - 7:00pm

Customer Service Reps are available Mon-Fri from 12:30 AM to 7:00 PM EST.